Introduction:

We are seeking skilled and experienced PM Line Cooks to join our team and prepare high-quality dishes for our guests. The Line Cook will be responsible for preparing ingredients, cooking and presenting dishes, and maintaining a clean and organized work area. The successful candidate will have strong attention to detail and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Prepare ingredients for cooking, including washing and chopping vegetables and meat

• Cook and present dishes according to menu specifications, including following recipes and presentation standards

• Maintain a clean and organized work area, including washing dishes and utensils and maintaining inventory levels

• Communicate effectively with other team members, including the kitchen staff and management

• Follow all safety and sanitation policies and procedures

• Other duties as assigned

Qualifications:

• Minimum of 2 years of experience as a line cook or in a similar role

• Strong attention to detail

• Ability to multitask and handle a high-volume workload

• Ability to work efficiently in a fast-paced environment

• Experience working in Italian kitchen preferred
• Fluent in Italian is a plus  

Introduction:

The Host will be responsible for greeting and seating guests, managing reservations, and providing excellent customer service to ensure that our guests have a memorable dining experience.

Responsibilities:

• Greet guests upon arrival and assist with seating them at their tables
• Manage reservations and waitlists using a computerized system
• Answer phone calls and respond to online inquiries in a timely and professional manner
• Handle guest complaints and concerns with grace and professionalism
• Help maintain a clean and organized dining room
• Other duties as assigned

Qualifications:

• Minimum 2 year's experience as a host or in a customer service role is preferred
• Strong communication and interpersonal skills
• Ability to multitask and handle a high-volume environment
• Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
• Flexibility to work evenings and weekends as needed
• Fluent in Italian preferred

A Bar Back supports bartenders and ensures smooth operation of the bar. Exceptional organizational skills, attention to detail, and ability to work efficiently in a fast-paced environment are essential to succeed in this position. Must have a positive attitude and a friendly demeanor.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

•  Restock and replenish bar supplies, such as glassware, straws, napkins, and garnishes, to maintain uninterrupted service.

•  Ensure that all beverage stations are fully stocked with clean glassware, ice, and necessary ingredients.

•  Maintain cleanliness and sanitation standards in the bar area. 

•  Empty trash bins regularly and ensure proper disposal of waste according to health and safety regulations.

•  Clean and polish glassware, utensils, and bar equipment to uphold high standards.

•  Provide friendly and efficient customer service by promptly assisting with customer inquiries, orders, and requests.

•  Assist in delivering beverages to customers, ensuring accuracy and promptness.

•  Monitor bar area for empty glasses and promptly collect and clean them to maintain a clean and inviting atmosphere.

•  Receive and organize deliveries of alcohol and non-alcohol beverages, ensuring proper storage and rotation.

•  Maintain inventory levels of bar supplies and notify management when items need to be replenished.

•  Assist in conducting regular inventory counts. 

•  Work closely with bartenders and other bar staff to ensure smooth workflow and exceptional customer service.

•  Communicate effectively with team members, sharing relevant information and providing support as needed.

EDUCATION/WORKING KNOWLEDGE: 

•  Two years’ experience as a Bar Back in an upscale restaurant or bar. 

•  Strong organizational skills with the ability to multitask effectively in a fast-paced environment.

•  Exceptional attention to detail to maintain high cleanliness and presentation standards.

•  Ability to work well in a team and communicate effectively with colleagues.

• Fluent in Italian preferred 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. 

•  Must have excellent communication skills, can stand for long periods of time, and are able to lift up to 50 pounds

•  Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.

As a Dining Room Manager, your primary responsibility is to ensure the smooth and efficient operation of the dining area in a restaurant, overseeing the dining room staff, maintaining a high level of customer service, and ensuring an exceptional dining experience for all guests. The role involves managing daily operations, coordinating with other departments, and implementing strategies to enhance the overall dining room experience. Must have a positive attitude and a friendly demeanor.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

• Provide exceptional customer service by greeting and engaging with guests, ensuring their needs are met throughout their dining experience.
• Resolve customer complaints or concerns promptly and in a professional manner.
• Maintain a welcoming and comfortable atmosphere in the dining room.
• Recruit, train, and supervise dining room staff.
• Develop and implement training programs to enhance staff knowledge and service skills.
• Schedule and assign duties to staff, ensuring adequate coverage during peak hours.
• Monitor staff time punches and breaks daily.
• Conduct regular performance evaluations and provide feedback to promote growth and development.
• Oversee the daily operations of the dining room, including seating arrangements, reservations, and table turnover.
• Monitor and manage table rotations to optimize seating capacity and minimize wait times.
• Collaborate with the kitchen and bar staff to ensure timely and coordinated service delivery.
• Monitor guests to anticipate their need for attention/service.
• Maintain inventory of dining room supplies, such as utensils, glassware, and linens, and coordinate restocking as needed.
• Uphold high standards of food quality, presentation, and service consistency. 
• Ensure compliance with health and safety regulations, including food handling and sanitation procedures.
• Conduct regular inspections of the dining area to maintain cleanliness and organization.
• Monitor and enforce compliance with company policies and procedures.
• Implement strategies to attract and retain customers, such as special promotions, events, or loyalty programs.

EDUCATION/WORKING KNOWLEDGE: 

• Two years of management experience in an upscale restaurant. Fine dining experience is preferred.
• Strong customer service skills with the ability to resolve conflicts and handle challenging situations.
• Excellent communication and interpersonal skills to interact effectively with staff, customers, and other departments.
• Solid organizational and multitasking abilities to handle various responsibilities simultaneously.
• Knowledge of food and beverage operations, including service techniques, menu items, and wine pairing.

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE  

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. 

• Ability to work under pressure and handle challenging situations with composure.
• Proficiency in using restaurant management software and POS systems.
• Knowledge of health and safety regulations and compliance standards.
• Ability to stand and walk for extended periods.
• Flexibility to work evenings, weekends, and holidays, as required in the hospitality industry.

As a Sous Chef, you are responsible for assisting with the overall success of the food program and overseeing culinary functions. The position entails assisting in all phases of planning, ordering, inventory, and food preparation. This includes adhering to the client's culture and guidelines, the Health Department's regulations, and the company's standards and expectations of food quality, freshness and presentation. The Sous Chef also motivates, trains, develops, and directs the back of house team preparing and cooking foods to accomplish the objectives of the operation to the satisfaction of the customers, and management.

Essential Duties and Responsibilities:

• Assists in coordinating and participating in the preparation and cooking of various food items.
• Assists with planning and creating menus.
• Rolls out new culinary programs in conjunction with the marketing and culinary team.
• Assists with managing cost controls and controlling expenditure.
• Performs other duties as assigned.

Qualifications:

• 4 years of related culinary experience including 1 year at the management level.
• Experience in restaurants, and/or related food service operations.
• Knowledge of food and industry trends with a focus on quality, production, sanitation, safety, food cost controls, and presentation.
• Ability to set up and distribute production sheets.
• Supervisory, leadership, training, management, and coaching skills.
• ServSafe or Department of Health Certification is preferred.
• Computer skills and knowledge of MS Office products including Excel.